Why is there no sound when the video is played on the computer?

Mila

Please confirm that the sound settings have been turned on in the APP
Because the video is in TS format, the computer's default player may not be compatible with TS format videos. Try to use these software.

Window system: PotPlayer or Kmplayer

https://www.kmplayer.com/home

Mac System: VLC player

https://www.videolan.org/vlc/

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