Mila
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Recent activity by Mila-
Why does the camera pause recording when I connect to the APP before or while driving?
When you open the APP, it will pause recording. So before you close the app, you need to return to the live streaming interface of the APP, which displays as REC, and then close the app. Next time...
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Why are there many blue videos in the video list? (2K dual cam)
The blue square is the picture of the rear camera, if you don't have the rear camera installed it will appear as a blue square. If you do not plan to install a rear camera in the near future, you ...
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If I'm driving at night, what setting would work to take away some of the glare caused by street lights.
Please clean the inside and outside of the windshield and the camera lens with a cloth. Try to lower the exposure of the camera, refer to the attached picture please.
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How can I check if it is 4K resolution?
You can check by the method below. 4K= 3840*2160 resolution Connect to the camera WIFI, open the APP settings and see if it has a resolution option of 2160*3840. Insert the memory card into th...
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Can polarizers CPL lens reduce reflections from the dashboard?
Yes, it can reduce reflections from the dashboard, and because each camera has a different shape, it adapts to different models of CPL. It is recommended that you contact us to confirm the model b...
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How long can a memory card save videos?
A 64G memory card records 4K video, which can save about 6 hours of video. When full, the oldest video will be deleted. It automatically loops recording
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What is the recommended loop record time for each video?
The longer loop recording, the larger the video capacity, and the greater the pressure on the memory card caused by reading and deleting. So we recommend setting it to 1 minute so that the memory ...
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What format is the video in? What video player? What video player can I use to play videos?
If the video is in TS format, the computer needs to install a PotPlayer, Kmplayer or KMPlayer to play the video Window system: PotPlayer or Kmplayer https://www.kmplayer.com/home Mac System: VLC p...
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Why does the video playback fail with a black screen when opened in the APP?
Please insert the memory card into the computer and see if the computer can play the video normally. Apple Mac computers use VLC player, Windows computers please use PotPlayer and KMPlayer. If...
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Why is there no sound when the video is played on the computer?
Please confirm that the sound settings have been turned on in the APP Because the video is in TS format, the computer's default player may not be compatible with TS format videos. Try to use t...