Mila
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Recent activity by Mila-
Why does the video playback fail with a black screen when opened in the APP?
Please insert the memory card into the computer and see if the computer can play the video normally. Apple Mac computers use VLC player, Windows computers please use PotPlayer and KMPlayer. If...
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Why is there no sound when the video is played on the computer?
Please confirm that the sound settings have been turned on in the APP Because the video is in TS format, the computer's default player may not be compatible with TS format videos. Try to use t...
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Is it normal for the memory card to be very hot?
It is normal for the memory card is hot because when the camera is working, the memory card will continuously write and delete videos. And its heat dissipation area is very small. So it will be ho...
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What is the maximum memory card capacity supported? Are there any recommended models?
It can support 256GB maximum, and SanDisk Extreme microSDXC is recommended. (You are able to find this model at your local e-commerce store.) https://www.amazon.com/SanDisk-Extreme-microSD-UHS-I-A...
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How long can a 64G memory card save videos?
The 64G memory card records 4K video, which can save about 5 hours of video. When full, the oldest video will be deleted. It automatically loops recording
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Under what circumstances do I need to test the speed of a memory card? How to check memory card speed?
If the camera cannot automatically delete the video, or the video is only a few seconds long, or the video cannot be played normally, it may be that the memory card writing speed is slowing down, ...
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The live stream prompts that the memory card is abnormal. How to solve it?
1. Please check whether the memory card is inserted in the correct direction. Correct direction you will feel it has a spring 2. After inserting in the correct direction, do you hear a clip sound?...
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Where is the memory card? How do I remove the memory card correctly?
The memory card is on the side of the camera, press it and it will pop out.
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Why is the video not horizontal?
Please remove the plastic cover and rotate the lens to the correct position.
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Does the camera support 60 fps?
No, it can only support 30FPS.