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  1. FITCAMX Help Center
  2. FAQ
  3. WIFI and APP connection issues

WIFI and APP connection issues

  • Do I need to turn off Bluetooth to connect to the camera?
  • Can I change the camera WIFI name and password?
  • Why does the APP have a blue square in the upper left corner of the live stream? (2K dual cam)
  • Can I connect the camera to the navigation screen display in my car?
  • Android phone cannot use mobile data to connect to the Internet after connecting to the camera.
  • Will the video be saved in the cloud? Will my video be leaked?
  • Can one mobile phone be connected to multiple cameras?
  • If I have WIFI at home, can I connect the camera through WIFI at home?
  • Can I connect to the camera remotely? For example, if I go shopping in the supermarket and my car is in the parking lot, can I watch the video remotely?
  • Does my car need to have WIFI hotspot to use your camera?
  • The WIFI has been successfully connected, but the APP live stream is black and no live stream is displayed.
  • The WIFI has been successfully connected, and the APP can also be successfully accessed, but will the connection be disconnected after a while?
  • I have successfully connected to WIFI, but the APP cannot be accessed successfully.
  • There is the camera's WIFI in the WIFI list, but I can't connect to it successfully.
  • The camera has a light on but I can't find the WIFI of the dash cam.
  • Do I need to manually connect the camera every time I drive?
  • Why does it prompt "No Internet connection" after successfully connecting the camera? Is it normal?
  • Will the camera automatically connect to the phone?
  • CarPlay and Android Auto cannot be used after connecting the camera, what should I do?

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